Return Policy
1. Introduction
This Return Policy outlines the terms and conditions under which you may return products purchased from Rebuyn. Please review this policy carefully before placing an order.
2. Return Eligibility
- Timeframe: Items must be returned within 3 days from the date of purchase.
- Condition: Items must be in new, unused condition with all original tags and packaging intact.
- Exceptions: Certain items, such as personalized or custom-made products, may not be eligible for return.
3. Return Process
- Contact Us: Contact our customer support team at rebuynstore@gmail.com to initiate a return.
- Authorization: You will receive a return authorization number (RA).
- Packaging: Package the item(s) securely, including the original packaging and a copy of the order confirmation or invoice.
- Shipping: Ship the item(s) to the return address provided in your return authorization. You are responsible for the cost of return shipping, unless the item is defective or damaged.
4. Refunds
- Method: Refunds will be processed to the original method of payment.
- Timing: Refunds may take 10 business days to process once we receive the returned item.
- Fees: Shipping charges and any additional fees are generally non-refundable.
5. Damaged or Defective Items
- Notification: If you receive a damaged or defective item, please contact us within [number] days of receipt.
- Replacement: We will replace the item at no additional cost or provide a full refund.
- Shipping: We will cover the cost of return shipping for damaged or defective items.
6. Exceptions
Certain items, such as perishable goods or items that have been used, may not be eligible for return. Please refer to the product description for specific return restrictions.
7. Changes to Policy
We reserve the right to modify this Return Policy at any time. Any changes will be effective upon posting on the Website.
8. Governing Law
This Return Policy shall be governed by and construed in accordance with the laws of Jurisdiction.
By placing an order, you agree to be bound by these terms.